Call Center

  • Send by email
    Send by email
    For multiple recipients, separate the emails with a comma.
  • Save to PDF

Bank of China (Brasil) Banco Múltiplo S/A makes this space a communication platform between the client, the community and the institution. Its aim is for messages to be answered quickly, serving as a basis for continuous improvement in customer service.


The Customer Service Centers of the companies in the Bank of China (Brasil) Banco Múltiplo S/A conglomerate are telephone service channels whose purpose is to provide customer/consumer service in the areas of: Transactions, Inquiries and General Information.




• Customer Service Center for Business and Current Account Customers: 0300 408 2333

(Monday to Friday, from 9:00 a.m. to 6:00 p.m., except national holidays).



• Payroll Credit and Financing Call Center: 0300 010 0242

(Monday to Friday, 9:00 a.m. to 6:00 p.m., except national holidays).



Online service Bank of China (Brazil) Banco Múltiplo S/A

(Monday to Friday from 9 a.m. to 6 p.m., except national holidays)

Bank of China (Brasil) Banco Múltiplo S/A