Dear all,
Continuing the transition, China Construction Bank (Brasil) Banco Múltiplo S/A hereby informs its clients, partners, suppliers and the market that it has been approved to change its corporate name to Bank of China (Brasil) Banco Múltiplo S/A and also informs of the change of its head office to Alameda Santos, 960, 13º, 15º and 16º floors, Cerqueira César - CEP: 01418-002 - ANNEX entrance Paulista Avenue, 901 - São Paulo/SP.
We are excited about this new challenge for the Bank of China Brazil Conglomerate. We will continue to work to offer the best experience for our clients, partners and suppliers as we move forward with the brand transition process and compliance with regulatory obligations.
Bank of China (Brasil) Banco Múltiplo S/A reinforces its commitment to making its presence in the Brazilian financial market even more qualitative and relevant, optimizing its strategic, commercial, financial and corporate governance performance, which will add greater expertise and international business networking to our clients, especially in trade and investment relations between Brazil and China.
We will update this page in due course with information about the brand transition and what it means for you.
What do you need to know?
• For you as a client, all services, obligations and responsibilities remain the same. From now on, your access to the site will be via: www.bocbrasil.com.br.
• During the transition period, your access via www.br.ccb.com will be automatically redirected to www.bocbrasil.com.br.
• We are available through the service channels listed below from Monday to Friday, from 9:00 a.m. to 6:00 p.m., except national holidays and for the CAC - Corporate Customer and Account Holder Customer.
• CAC - Corporate Customer and Account Holder Customer: 0300 408 2333
(Monday to Friday, from 8:30 a.m. to 7:00 p.m., except national holidays).
• CAC - Payroll Credit and Financing: 0300 010 0242
E-mail: central@bocbrasil.com.br
• SAC - 0800 701 0224
E-mail: sac@bocbrasil.com.br
• SAC - Payroll Credit: 0800 725 0048
• SAC - Credit Card: 0800 701 0224
• SAC - Hearing or Speech Impaired: 0800 940 0649
E-mail: sac@bocfinanceira.com.br
• Customer Support - Collection and Custody: (11) 2173 9344
E-mail: suporte.clientes@bocbrasil.com.br
• Ombudsman: 0800 725 2242 - Send your message to the Ombudsman
E-mail: ouvidoria@bocbrasil.com.br
• Online Chat, just click on the link below and fill in the details requested:
• In-Person Service:
Entrance on Paulista Avenue, 901
Monday to Friday, from 10 a.m. to 4 p.m., except national holidays.
• Correspondence:
Alameda Santos, 960, 13th, 15th and 16th floors, Cerqueira César - CEP: 01418-002